Privacy Policy

Effective Date: 28 March 2025
Website: www.whitelabelav.com
Company Name: White Label AV
Company Address: Unit 22, Orbital Business Park, Dwight Road, Watford, WD18 9DA
Contact Email: hello@whitelabelav.com

What Information Do We Collect?

We collect and store information you provide directly through our website or through other interactions with us. This may include:

Name, email address, phone number, and other contact details
IP address, browser type, device data, and session duration
Pages visited, time spent on site, and interactions with the website
Payment details (where applicable)
Communications, feedback, reviews, and preferences

We may also use analytics tools to understand how visitors interact with our site to improve user experience.

How Do We Collect Information?

When you submit a form, request a quote, sign up to a mailing list, or complete a transaction on our site, we collect the personal information you provide. This may include your name, address, email, phone number, and event-related details.

Why Do We Collect This Information?

We collect both personal and non-personal data to:

Provide, manage, and improve our services
Communicate with you regarding enquiries, updates, or support
Process transactions and manage client accounts
Send relevant promotional messages (if opted in)
Comply with legal obligations

How Is Your Data Stored and Secured?

Our website is hosted on the Wix.com platform. Wix provides secure servers and data protection systems, including firewall protection and encryption.

If we accept payments through the website, Wix’s direct payment gateways comply with PCI-DSS standards, ensuring secure handling of your payment data.

How Do We Communicate With You?

We may contact you to:

Respond to enquiries or support requests
Send updates, service information, or reminders
Notify you of changes to our policies or services
Follow up on quotes or transactions

We may contact you by email, phone, text message or post, depending on your preferences or nature of your enquiry.

How to Withdraw Consent or Update Your Data

If you wish to access, amend, or delete your personal data—or if you no longer want us to process your information—you may contact us at:

Email: hello@whitelabelav.com

Postal Address:
White Label AV
Unit 22, Orbital Business Park
Dwight Road
Watford
WD18 9DA
United Kingdom

Policy Updates

We reserve the right to amend this policy at any time. Updates will be posted on this page and are effective immediately upon publication. Please check back regularly to stay informed.